Assist Wireless Phone Numbers and Emails

Toll-Free Number:

  • (855) 392-7747
Send Message

Customer Service:

  • (855) 420-2449
    Directory Assistance, Additional Charges and Services
  • (844) 529-9370
    Retention Department

General Info:

  • (580) 203-4002
    Altus, OK
  • (405) 247-1011
    Anadarko, OK
  • (918) 876-4221
    Bartlesville, OK
  • (918) 794-6540
    Broken Arrow, OK
  • (918) 379-5100
    Catoosa, OK
  • (918) 923-7273
    Claremore, OK
  • (580) 656-9079
    Duncan, OK
  • (580) 928-2741
    Elk City, OK
  • (580) 297-5057
    Enid, OK
  • (580) 357-0444
    Lawton, OK
  • (405) 931-3393
    Midwest City, OK
  • (918) 681-4255
    Muskogee, OK
  • (405) 857-7871
    Norman, OK
  • (405) 225-1460
    Oklahoma City, OK
  • (918) 347-8450
    Sapulpa, OK
  • (918) 431-0963
    Tahlequah, OK
  • (918) 574-2542
    Tulsa, OK
  • (405) 265-7073
    Yukon, OK

Assist Wireless Emails:

General Info
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Contact Information

Assist Wireless Website:

Assist Wireless Help Center:

Corporate Office Address:

Assist Wireless
3030 LBJ Freeway, STE 1320
Dallas, Texas 75234
United States

Other Info (opening hours):

Mon-Fri | 10am-6pm CT

Sat | Closed

Sun | Closed

Assist Wireless Rating Based on 8 Reviews

Rating details

2.1
more details
Coverage Area
Customer service
Reliability
Advertised vs Delivered

Rating stats

Rating trend

Summary of Assist Wireless Customer Service Calls

108 TOTAL
CALLS
39:26 AVG CALL
DURATION
8% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Assist Wireless?

Activation/ Cancellation Question:

  • “Cancel my lifeline service”
  • “Cancel mymy lifeline service”
  • “My parents and I live on the property ,but different in different dwellings I live in #B 500 feet away and due to same name and they canceled my dad's lifeline when I got mine he's 92 mom's 88 we don't share the the same address I'm in #B”

Product/ Service Question:

  • “Not connecting to WiFi”
  • “Add data please ..i havent even been using the phone because its so slow and the bottons dont work .i miss calls and texts all the time and phone issues”
  • “My phone quit working”

Account Question:

  • “Acct info”
  • “Suspend account”
  • “To get my account number”

Cards Question:

  • “Sim card needs puk code”
  • “Actavate my sim card”

Staff Question:

  • “My phone service isn't working”
  • “No service”
  • “To speak to a live operator about unlimited service”

Payments and Charges Question:

  • “Billing”

Return/ Replace Question:

  • “Check Replacement fone”

Request for Information Question:

  • “Question / complaint”

Employment Question:

  • “Cant buy more datq, keeps sayjng there is a computer error. Need it asap i am losing money one of my jobs its a requirment”

Other Question:

  • “Need new phone”
  • “Stolen phone and identity abuse”
  • “Phone issues”

About

Summary

Assist Wireless is a telecommunication supplier headquartered in Fort Worth, Texas. It provides Lifeline phone service at affordable prices for those who are entitled to government assistance and those who are credit-challenged, unbanked, or underbanked. Assist Wireless has several plans depending on the region: Arkansas, Maryland, Missouri, and Oklahoma. Prices depend on the location and availability of services in that area. Usually, the service is either free or costs $1/month, with more expensive options available too. The service is provided strictly to those participating in government-approved programs. Only one Lifeline phone is allowed per household. Every month a user should prove they are still eligible for the Lifeline program.

Assist Wireless reviews and complaints

Assist Wireless is ranked 198 out of 1621 in Telecommunications category

Area Served

USA

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